{"id":2516,"date":"2025-05-27T10:07:53","date_gmt":"2025-05-27T10:07:53","guid":{"rendered":"https:\/\/corporate.coturtravel.pt\/?page_id=2516"},"modified":"2025-07-10T19:46:45","modified_gmt":"2025-07-10T19:46:45","slug":"politica-de-qualidade","status":"publish","type":"page","link":"https:\/\/corporate.cotur.com\/en\/politica-de-qualidade\/","title":{"rendered":"Quality Policy"},"content":{"rendered":"\t\t
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Pol\u00edtica
de Qualidade<\/span><\/h1><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Saiba como garantimos todos os dias que cada processo, cada produto e servi\u00e7o oferecido supera as suas expectativas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Qualidade que Transforma<\/span><\/h1><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Compromisso com a Excel\u00eancia em Cada Detalhe<\/span><\/h1><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A hist\u00f3ria da COTUR \u00e9 marcada pela busca incessante pela excel\u00eancia. Desde o in\u00edcio, entendemos que a qualidade n\u00e3o \u00e9 algo que se alcan\u00e7a, mas sim uma jornada que nunca termina.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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A certifica\u00e7\u00e3o ISO 9001 \u00e9 apenas um reflexo do nosso compromisso em transformar cada detalhe da experi\u00eancia dos nossos clientes com a COTUR na melhor poss\u00edvel.<\/p>\n

A COTUR compromete-se com a melhoria cont\u00ednua do seu sistema de gest\u00e3o da qualidade, promovendo a satisfa\u00e7\u00e3o dos clientes, a excel\u00eancia dos servi\u00e7os e o cumprimento rigoroso dos requisitos legais e normativos. Para isso, aposta na motiva\u00e7\u00e3o dos colaboradores, na forma\u00e7\u00e3o, na efici\u00eancia dos processos e no alinhamento estrat\u00e9gico com o contexto organizacional.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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A COTUR \u00e9 certificada ISO 9001 pela Bureau Veritas.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Em primeiro: o cliente<\/i><\/span><\/h2><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A Nossa Prioridade: Superar Expectativas<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Para a COTUR, a\u00a0<\/b>satisfa\u00e7\u00e3o dos nossos clientes \u00e9 o nosso sucesso. <\/span>Por isso, o\u00a0nosso compromisso \u00e9 entregar sempre mais do que o esperado, com produtos e servi\u00e7os que fidelizam verdadeiramente o nosso cliente.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Pilares fundamentais<\/span><\/h2><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Excel\u00eancia dos Melhores<\/h5>
Buscamos a excel\u00eancia em tudo o que fazemos. Atendimento excecional, inova\u00e7\u00e3o constante e total conformidade com os mais altos padr\u00f5es internacionais.<\/div><\/div><\/div>\n<\/div>\n\n
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Confian\u00e7a que se Conquista<\/h5>
Cada entrega, cada a\u00e7\u00e3o reflete a confian\u00e7a que constru\u00edmos. Trabalhamos para manter a credibilidade que os nossos clientes depositam em n\u00f3s, dia ap\u00f3s dia.<\/div><\/div><\/div>\n<\/div>\n\n
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Por Tr\u00e1s da Marca: Pessoas<\/h5>
Valorizamos a diversidade e a inclus\u00e3o. O sucesso da nossa empresa \u00e9 o resultado do crescimento de cada um, com foco no desenvolvimento pessoal e coletivo.<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Nacional, Onde Estivermos<\/h5>
Independentemente da nossa localiza\u00e7\u00e3o, representamos com orgulho Mo\u00e7ambique, mantendo sempre a responsabilidade social e o compromisso com as nossas ra\u00edzes.<\/div><\/div><\/div>\n<\/div>\n\n
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Na Comunidade e no Mundo<\/h5>
O nosso impacto vai al\u00e9m dos neg\u00f3cios. Estamos comprometidos com a cria\u00e7\u00e3o de um futuro melhor, promovendo mudan\u00e7as positivas nas comunidades em que operamos.<\/div><\/div><\/div>\n<\/div>\n\n
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Inovar sempre<\/h5>
Estamos em constante busca por novas solu\u00e7\u00f5es e formas de aprimorar todos os nossos processos, para garantir que a qualidade esteja sempre a um n\u00edvel superior.<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Tem d\u00favidas?<\/span><\/h2><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContacte-nos<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Pol\u00edticade Qualidade Saiba como garantimos todos os dias que cada processo, cada produto e servi\u00e7o oferecido supera as suas expectativas. Qualidade que Transforma Compromisso com a Excel\u00eancia em Cada Detalhe A hist\u00f3ria da COTUR \u00e9 marcada pela busca incessante pela excel\u00eancia. Desde o in\u00edcio, entendemos que a qualidade n\u00e3o \u00e9 algo que se alcan\u00e7a, mas […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2516","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPol\u00edtica de Qualidade - COTUR \/\/ Travel Management Worldwide<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/corporate.cotur.com\/en\/politica-de-qualidade\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Qualidade - COTUR \/\/ Travel Management Worldwide\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edticade Qualidade Saiba como garantimos todos os dias que cada processo, cada produto e servi\u00e7o oferecido supera as suas expectativas. 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